Contact Us

At Lozendo, we value open communication and are committed to providing excellent customer support. Whether you have questions about our products, need assistance with an order, or require further information about our business, we are here to help.

Email: support@lozendo.com
Phone: +31 85 333 2532
Address: De Nieuwe Erven 3, Unit 11326, 5431 NV Cuijk, Netherlands
Commercial register number: 89992210

The company JW Ecom B.V., registered with the Chamber of Commerce (KvK) under number 89992210, is headquartered at Scharnerweg 35A, Maastricht, 6224 JA, Netherlands. JW Ecom B.V. specializes in online retail, offering a diverse selection of non-food products to customers.

Customer Support Hours:
Monday to Friday: 09:00 AM to 6:00 PM (GMT+01:00) Central European Standard Time (Amsterdam)

Saturday & Sunday: Closed

Frequently Asked Questions (FAQ):
Before reaching out, check our FAQ page for quick answers to common questions. If you still need help, feel free to contact us!

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Free shipping on all orders

We offer free shipping on all orders within the UK—no hidden fees, just seamless shopping!

Customer service

Our customer service team is here for you! Available Monday to Friday, 09:00 AM to 6:00 PM (GMT+1, Amsterdam). Closed on weekends. Feel free to reach out!

Secure payment

Your security is our top priority. We comply with GDPR & UK regulations to protect your data, ensuring encrypted and secure payment transactions for a safe shopping experience.