Contact Us

We are available to assist with questions about orders, products, sizing, delivery, and returns. You can contact us via the form below or by email at info@lozendo.com.

If your enquiry concerns an existing order, please include the order number and the name and email used at checkout. For delivery enquiries, a tracking reference and any courier updates are useful. For sizing questions, include the product name or link and your usual size or key measurements. If an item arrived damaged, attach clear photos of the packaging, shipping label, and the item.

We review messages on working days and reply as soon as possible. If additional information is required, we will specify what is needed so the case can be resolved efficiently. Please keep one message thread per enquiry so the history remains clear.

Thank you for contacting us.

Contact:

Email: info@lozendo.com
Phone: +447520644861

Support Hours:
Monday to Friday, 10:00–16:00 GMT

Business Details:
Trade Name: Lozendo
Business Name: Musani Ecom Limited

Company Number: 16384077
DUNS Number: 233708707

Address:
287 Scraptoft Lane
Leicester LE5 2HU
England